Supply Chain Process Owner, Outbound

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About the position

Imagine. With over 1,200 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage. In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us. THE IMPACT YOU CAN HAVE: The Supply Chain Process Owner, Outbound Operations is responsible for being a subject matter expert for specific operational departments across our distribution network. This role will provide distribution operational subject matter expertise for strategic initiatives across all functional area’s for ULTA. This role will partner with internal stakeholders and enterprise leaders (Managers, Directors, and VPs) to optimize product flow across our distribution centers and will be responsible for leading the implementation of any changes. The Supply Chain Process Owner will provide guidance and leadership to both the steady state distribution teams and corporate strategic Logistics teams. The Supply Chain Process Owner will set the strategy for distribution field-based leadership and lead the deployment of new capabilities within the Ulta Supply Chain. This role will manage several cross functional relationships within ULTA such as Inventory, Merchandising, Information Technology, Finance, and additional teams from Supply Chain to ensure that the distribution operations are effectively functioning throughout the network.

Responsibilities

  • Partner strategically with enterprise leaders (Managers, Directors, VPs) to define and plan various business applications such as: enterprise strategic initiatives, product flow optimization, best practice process improvement, transitional product strategies, process automation, and business continuation
  • Develop and train process implementation and documentation support for all distribution/supply chain-related projects which includes: supporting and or creating project plans and timelines, setting up and executing onsite & offsite project investigation, and providing status reporting
  • Develop cost analysis, design considerations, and implementation timelines for projects
  • Collaborate with cross functional enterprise leaders (Supervisors, Managers, Directors, VPs) to provide consolidated reporting and performance metrics
  • Provide Distribution Leadership operational support including day-to-day support, operational and leadership training, and capacity planning
  • Work as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to distribution operations or product flow
  • Create and manage the implementation of any changes through effective stakeholder and change management
  • Provides significant leadership and direction for the portfolio of projects within the strategic initiatives the individual is assigned
  • Lead and identify common issues, constraints and risks across portfolio projects through the application of lean principles
  • Collaborate with enterprise leadership (Manager, Director, VPs) on: Inventory Management/Planning, Merchandising, and Industrial Engineering to create weekly status reporting, and prevent resource conflicts between multiple projects
  • Provide User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) support for all new IT logistics initiatives
  • Plan and manage project execution, ensuring that development projects are delivered on time, on budget, and consistent with specifications
  • Support enterprise leaders through multiple projects across multiple sites, assign work, monitor workload, and appraise performances
  • Manage, measure, monitor, and mitigate risks to various projects, budgets, and timelines
  • Collect and report metrics to monitor and optimize project performance by leading weekly distribution leadership meetings
  • Provide the enterprise detailed guidance & leadership communication in the event of distribution center outages along with contingency plans
  • Mentor, teach & develop enterprise leaders to improve their understanding and skill, and ensure they are familiar with policies, business processes, and work flow
  • Manage current and future state outbound operations to ensure product flows into our distribution network as fast as possible with the highest level of quality
  • Manage/educate DC network on key outbound strategies to drive steady state and peak operations to ensure SLAs are achieved
  • Provide data analytics to help support self-owned projects as well as others’ projects as needed
  • Lead holiday planning and execution for the outbound and replenishment process team

Requirements

  • Bachelor’s degree preferred
  • 2-5 years relevant work experience, or equivalent combination of work and education experience
  • Proven success in leading people, process improvement, and multiple projects/multiple presentation deadlines at one time
  • Strong working knowledge in SAP, Manhattan, Word, Excel, Access, and Power-Point
  • Proven ability to analyze complex sets of data to draw conclusions, provide recommendations and identify opportunities
  • Ability to manage complex projects with cross-functional stakeholders
  • Ability to speak, present, work, and influence decisions to large and diverse audiences at various levels
  • Experience working with multi-location teams including leading managers of people
  • Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance
  • Good understanding of warehousing and physical distribution concepts.
  • Ability to work long hours and weekends as dictated by business needs.
  • Ability to travel as required

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
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