Systems Professional III (Central Office Technician)

Job ID: SYSTE013667
Job Title: Systems Professional III (Central Office Technician)
Location: 300 Laird Street, Ste E, Plains, PA 18702
Union: IBEW 1319 - CBA 324
Hiring Manager: Timothy Dreer
# of Openings: 1
Internal Posting Dates: 12/4/25 - 12/17/25

Job Duties:
• Maintain and repair central office equipment to meet quality standards and Company practices.
• Class 5 switching equipment
• SS7/STP equipment
• Voice Mail Equipment
• Voice over IP systems
• Ability to work on IP-based networks.
• Must perform telephone and high-speed internet (data) installation and repair, meeting quality standards and Company practices.
• Must be able to learn new technologies.
• Must be able to install and repair all special circuits, full data circuits and FX lines.
• Must be able to work when needed and in all types of weather.
• Must interact with workforces to coordinate and disseminate information to complete job assignments and with other sections to attain Company service objectives.
• Must maintain a professional image.
• Must support and participate in the promotion of Company products.
• Must be physically able to perform duties of the job including:
• Lifting tools and ladders.
• Climbing ladders and poles.
• Work from a bucket.
• Work in confined spaces.
• Handle all necessary materials and supplies.
• Must be able to use a computer (laptop), show that you can log on, log off, use windows, and get job assignments, sign off jobs, and do timesheets using Company provided programs with Company provided training by the end of the qualifying period.
• Must pass pole climbing during the qualifying period.
• Must perform other duties as assigned, provided the employee is qualified to do so

Minimum Qualifications:
• Must have and maintain a valid Class D driver’s license.
• Must meet weight requirement for the standard (ANSI, where applicable) for all equipment provided by or available to the Company, taking into account the weight of tools & apparel
• Must be physically fit to perform the job (must be able to lift 80 lbs).
• Carry & handle a 75-lb ladder on uneven ground
• Must have good oral and written communication skills.
• Strong problem-solving skills
• Must be able to work aloft, as well as in confined spaces.
• Understand the Basics of T1 & above technology.
• IP knowledge (LAN/WAN design)
• Understanding of basic OSP design (Copper/Fiber)
• Read, understand and operate digital test gear.
• Must be able to perceive differences in wire and cable colors.
• Must have an understanding of basic electricity by passing a Company basic electricity test or a certificate from an outside agency.
• Must be able to work shifts, days, nights, evenings (depending on tour selection) and work overtime and emergency call-outs.
• High school diploma or equivalent

Education/Training Preferred:
• Digital fundamentals and electricity theory, equivalent trade experience or certificate from an accredited outside agency.
• 2-year related degree
• A+/Network Plus certification is preferred

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.  

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.