Technical Writer who can make complex topics clear

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We’re looking for a detail-oriented Technical Writer to help our Product team create a single, reliable “source of truth” for product knowledge in Guru.

Right now, product documentation lives in multiple places and formats. This role will partner directly with Product Managers to gather, organize, and standardize that information into one structured, easy-to-navigate Guru collection.

This is a highly tactical, execution-focused project, not strategy. Your job is to collect, clarify, organize, and publish.

What You’ll Do

Meet with individual Product Managers to gather existing product documentation

Audit current materials (Confluence pages, Google Docs, slide decks, Slack posts, etc.)

Consolidate fragmented content into a cohesive Guru knowledge base

Write and standardize clear, concise product documentation

Create a logical, user-friendly structure and collection overview

Identify gaps and work with PMs to fill missing information

Format content to Guru best practices (tags, templates, consistency)

Ensure information is accurate, current, and easy to consume

What We’re Looking For

Experience writing technical or product documentation

Ability to quickly understand software products and workflows

Strong interviewing and information-gathering skills

Highly organized and process-oriented

Excellent written communication

Experience with knowledge base tools (Guru, Confluence, Notion, etc.) preferred

Self-directed and comfortable working cross-functionally

Deliverables

A complete, organized Guru collection that serves as the official product source of truth

Standardized product documentation across all core features

Clear overview pages explaining how components fit together

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