Water Meter Reader

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Job Overview
The City of Harrison, Arkansas is seeking a dependable and detail-oriented Water Meter Reader to accurately read, record, and report water meter usage for residential and commercial customers. This position plays a critical role in ensuring accurate billing, identifying potential water system issues, and providing courteous service to the public. The work is performed primarily outdoors and requires walking, bending, and working in varying weather conditions.

Essential Duties and Responsibilities

  • Read and record water meter readings for residential, commercial, and municipal accounts
  • Enter meter readings into handheld devices or written logs accurately and on schedule
  • Inspect meters for signs of damage, leaks, tampering, or malfunction and report issues promptly
  • Identify and report unusually high or low readings that may indicate leaks or meter problems
  • Access meters located in yards, alleys, easements, basements, and meter pits
  • Communicate professionally with customers regarding meter access, usage questions, or concerns
  • Follow established routes, safety procedures, and city policies
  • Assist with meter maintenance, replacements, or shut-offs as assigned
  • Maintain accurate records and submit required reports in a timely manner
  • Perform various other related duties as required by the Water Department Supervisor

Knowledge, Skills, and Abilities

  • Basic knowledge of water utility operations is preferred but not required
  • Ability to accurately read meters and record data with attention to detail
  • Ability to work independently with minimal supervision
  • Good verbal communication and customer service skills
  • Ability to follow written and verbal instructions
  • Basic math and data-entry skills
  • Ability to operate handheld electronic devices or mobile applications

Physical Requirements

  • Ability to walk several miles per day over uneven terrain
  • Ability to bend, kneel, squat, and reach to access meters
  • Ability to lift and carry up to 50 pounds
  • Ability to work outdoors in all weather conditions, including heat, cold, rain, and snow
  • Ability to see meter dials and digital displays clearly

Minimum Qualifications

  • High school diploma or GED
  • Valid Arkansas driver’s license with a satisfactory driving record
  • Ability to pass a background check and drug screening

Work Environment

This position is primarily field-based and involves working outdoors for extended periods. Exposure to traffic, animals, insects, and varying environmental conditions is expected.

Job Type: Full-time

Pay: $17.00 - $17.50 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Paid time off
  • Retirement plan

Work Location: In person

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